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Best Communication UCaaS Platforms

What are UCaaS Platforms?

UCaaS or unified communications as a service software allows clients to use them as servers of communication and collaboration hub for organizations. It provides various features like Voice over Internet Platform (VoIP), instant messaging, video conferencing, etc to increase the collaboration between the Team members.

How to differentiate between different UCaaS Platforms?

“Tenancy Flexibility”, “Video Conferencing”, and “Native VoIP” are the top factors that decide the users satisfaction of various UCaaS Platforms. They can be used to differentiate between various UCaaS Platforms.

Tenancy Flexibility

8.7 out of 10 on average

Video Conferencing

8.5 out of 10 on average

Native VoIP

8.4 out of 10 on average
  • Zoom

    Zoom is a call and video management platform that provides its users with various services using Voice over Internet Protocol. Its features are:-
    • Virtual Meetings
    • Online Whiteboard
    • Appointment Scheduler
    • Workforce Engagement Management
    • Virtual Working Spaces
  • Proappslab


    Nextiva is a voice-over-internet-protocol platform that allows companies to connect their communication system through the internet and manage them better. Its features are:-
    • Phone System
    • Reputation Management
    • Social Media Management
    • Contact Center

Learn More About UCaaS Platforms -

What are the benefits of a UCaaS platform?

Clients and businesses can use the UCaaS platform to create a communications infrastructure where all integrated voice, SMS, chat, video, real-time analytics, and automation on a single platform that your team can access from any device.

What are the components of UCaaS?

The major components of UCaaS are:-

  1. Voice
  2. Video
  3. Messaging
  4. Collaboration
  5. The Cloud

What is the difference between SIP and UCaaS?

SIP is a protocol for delivering voice services and UCaaS services. And UCaaS is a platform that ties business communication.

What are the disadvantages of UCaaS?

There are many advantages of UCaaS but there is also disadvantage of UCaaS and that is it is cloud based which makes it difficult to provide the best security services there is.